Best Multi Line Phones For Small Business (Review) in 2023

Devonte Emmerich
  Jun 1, 2023 5:55 AM

Multi-line phones for small business are an important tool for any small business. They provide a way to communicate with customers, vendors, and employees without requiring multiple separate phone lines. Multi-line phones are also highly efficient and cost-effective, making them an ideal option for small businesses that need to keep costs low.

They offer a wide range of features and capabilities, such as call forwarding, conference calls, voicemail, and more. Many multi-line phones also come with built-in digital answering systems and phone directories, making it easy to keep track of important contacts. For small businesses, multi-line phones are an essential tool for staying connected and efficient.

Best Multi Line Phones For Small Business (Review) in 2023
Small business owners need reliable multi-line phones to keep up with their clients and employees.. Image source: Amazon.com
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Top Choice

NoImageProductScoreCheck
1AT&T ML17939 2-Line Corded Telephone with Digital Answering System and Caller ID/Call Waiting, Black/Silver Best for Budget: AT&T ML17939 2-Line Corded Telephone9.7Check Price
2RCA ViSys 25424RE1 4-Line Expandable System Speakerphone with Call Waiting/Caller ID/Intercom,Silver Best for Small Business Expansion: RCA ViSys 25424RE1 4-Line Expandable System Speakerphone9.1Check Price
3Panasonic 2-Line Corded/Cordless Phone System with 1 Handset - Answering Machine, Link2Cell, 3-Way Conference, Call Block, Long Range DECT 6.0, Bluetooth - KX-TG9581B (Black) Best for Consistent Service: Panasonic 2-Line Corded/Cordless Phone System9.5Check Price
4Mitel 5330E IP Phone, PoE, Gigabit (50006476) Best for Sales and Customer Service: Mitel 5330E IP Phone9.6Check Price
5Grandstream GVX3370 IP Phone GXV3370 Best for Video Calling: Grandstream GVX3370 IP Phone GXV33708.8Check Price

#1 Best for Budget:AT&T ML17939 2-Line Corded Telephone

The AT&T ML17939 is a great choice for your home or office. This 2-line corded telephone features a digital answering system, caller ID/call waiting, and a sleek black and silver design. It has a large LCD display for easy navigation and a three-party conference calling capability. You can block up to twelve numbers with the Call Block feature, and there's a directory to store up to fifty names and numbers. With the AT&T ML17939, you can enjoy clear and reliable sound quality with each call. Plus, the phone is wall mountable for added convenience. Make sure your conversations stay secure with the Advanced Digital Security feature. Get the AT&T ML17939 today and stay connected.

#2 Best for Small Business Expansion:RCA ViSys 25424RE1 4-Line Expandable System Speakerphone

The RCA ViSys 25424RE1 4-Line Expandable Speakerphone is the perfect choice for small businesses or offices. With support for up to four lines and expandable up to 16, this is an ideal solution for larger businesses or offices that need to handle multiple calls simultaneously. The ViSys 25424RE1 also includes a range of features such as Call Waiting/Caller ID, Intercom, and more, making it a great choice for any business or office. Enjoy the convenience of hands-free operation, as well as the ability to easily switch between lines and transfer calls. The sleek silver design of the ViSys 25424RE1 looks great in any office setting, and is sure to impress your clients. With its reliable performance and great features, the RCA ViSys 25424RE1 is sure to be a great addition to any business or office.

#3 Best for Consistent Service:Panasonic 2-Line Corded/Cordless Phone System

Stay connected with the Panasonic KX-TG9581B 2-Line Corded/Cordless Phone System. This reliable phone system is packed with features like Link2Cell, a 3-Way Conference Call for up to 3 participants, Call Block, Long Range DECT 6.0 technology, Bluetooth, and an answering machine. Enjoy the convenience of one handset with two landlines and connect to your cell phone with Link2Cell. The phone's Long Range DECT 6.0 technology ensures enhanced signal strength and signal clarity, while the Bluetooth connectivity allows you to connect a cell phone to the system. The KX-TG9581B also includes a 3-Way Conference Call function, so you can conference up to 3 participants and a Call Block feature, so you can easily block up to 250 unwanted numbers. Stay connected with the Panasonic KX-TG9581B 2-Line Corded/Cordless Phone System.

#4 Best for Sales and Customer Service:Mitel 5330E IP Phone

The Mitel 5330E IP Phone is an enterprise-grade, multi-line IP phone that offers a full-range of features and functionality. It is equipped with a large graphical display, 12 programmable keys and a built-in Gigabit Ethernet switch for high-speed data transfers. The Mitel 5330E comes with support for up to 24 lines and supports Power over Ethernet (PoE) for simple installation and deployment. Its ergonomic design offers a comfortable and intuitive user experience. The Mitel 5330E is perfect for small to mid-sized businesses that need a reliable, feature-rich IP phone at an affordable price.

#5 Best for Video Calling:Grandstream GVX3370 IP Phone GXV3370

The Grandstream GXV3370 IP Phone is a powerful and versatile communications tool for all of your business needs. Featuring a 7" touch screen and an integrated camera, the GXV3370 allows you to make video calls, take part in conference calls, and manage your calls with ease. With support for Power over Ethernet, HD audio, and advanced call features, the GXV3370 is a must-have for any office. With its sleek and modern design, the GXV3370 will look great in any workspace. Enjoy crystal clear audio, smooth video calls, and easy-to-use features, all in one powerful IP Phone. Get the Grandstream GXV3370 today and experience the power of communication in the palm of your hand.
1
AT&T ML17939 2-Line Corded Telephone with Digital Answering System and Caller ID/Call Waiting, Black/Silver
AT&T ML17939 2-Line Corded Telephone with Digital Answering System and
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  • LSF Rating

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    9.7
  • Brand
    AT&T
  • Digital Answering System- Digitally records up to 12 Minutes of incoming messages, outgoing announcements and memos.2
  • Headset compatible (2.5mm jack)  more
2
RCA ViSys 25424RE1 4-Line Expandable System Speakerphone with Call Waiting/Caller ID/Intercom,Silver
RCA ViSys 25424RE1 4-Line Expandable System Speakerphone with Call Waiting/Caller
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    9.1
  • Brand
    RCA
  • System Expandable up to 16 Base Stations
  • Compatible with the following: GE 29487 and GE 29488 Series, RCA 25403 and 25404 Series, RCA 25413, 25414, and 25415 Series, RCA 25423 and 25425 Series.  more
3
Panasonic 2-Line Corded/Cordless Phone System with 1 Handset - Answering Machine, Link2Cell, 3-Way Conference, Call Block, Long Range DECT 6.0, Bluetooth - KX-TG9581B (Black)
Panasonic 2-Line Corded/Cordless Phone System with 1 Handset - Answering
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    9.5
  • Brand
    Panasonic
  • Call with outlook - connect your phone to your business or home office PC via USB to make outgoing calls to your outlook contacts, plus receive incoming calls with a single click
  • Enhanced CORDLESS PHONE SOUND QUALITY - Noise Reduction automatically suppresses background interference while enhancing voice tones for clearer conversation on the base unit & cordless handsets  more
4
Mitel 5330E IP Phone, PoE, Gigabit (50006476)
Mitel 5330E IP Phone, PoE, Gigabit (50006476)
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    9.6
  • Brand
    Mitel
  • Compatible with Mitel Communications Director (MCD) Release 5.0 SP2 or later, Mitel 5000 Communications Platform (CP) Release 5.1 or later, Mitel SX-200 IP Communications Platform (ICP) Release 5.0 or later, Mitel Border Gateway (Teleworker Solution) Release 7.1 or later, Mitel SIP Software Release 8.0 or later, Mitel HTML Toolkit Release 2.1 or later
  • Large backlit graphics display (160 x 320) with auto dimming  more
5
Grandstream GVX3370 IP Phone GXV3370
Grandstream GVX3370 IP Phone GXV3370
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    8.8
  • Brand
    Grandstream
  • With PoE port, transfer data and power on a single cable to places where a power outlet is absent.
  • Enjoy the internet to its max and get cost-effective voice communication to areas like lobbies, guest rooms, and conference halls. Uses VoIP technology to transfer audio signals over the Internet while circumventing high toll charges by telephone companies.  more
6
VTech AM18447 Main Console 4-Line Expandable Small Business Office Phone System with Answering Machine, Intercom, Auto Attendant & Music on Hold , Black
VTech AM18447 Main Console 4-Line Expandable Small Business Office Phone
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    9.3
  • Brand
    VTech
  • Caller ID/Call Waiting1 | 32 Number Speed Dial | Supports Cordless Handset/Headset | Extra-large Display For Easy Viewing | 100 Name And Number Phonebook Directory | Full-duplex Speakerphone
  • Auto Attendant on each line answers calls, provides the company directory, forwards calls to specified extensions, and enables callers to record voice messages when there is no answer.  more
7
XBLUE X16 Small Business Phone System Bundle with (4) Phones - (6) Outside Line & (16) Phone Capacity - Includes Auto Attendant, Voicemail, Caller ID, Paging & Intercom
XBLUE X16 Small Business Phone System Bundle with (4) Phones
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    8.8
  • Brand
    Xblue
  • Comes with four X16 Digital Speakerphones but is expandable up to 16 telephones. These are in the fashion color- Charcoal.
  • Includes the Easy Setup Quick Start Guide.  more
8
VTech DS6151-2 2 Handset 2-Line Cordless Phone System for Home or Small Business with Digital Answering System & Mailbox on each line, Silver
VTech DS6151-2 2 Handset 2-Line Cordless Phone System for Home
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    9.3
  • Brand
    VTech
  • Intercom between handsets and base unit
  • 50 Name and number Caller ID history  more
9
AT&T ML17929 2-Line Corded Telephone, Black
AT&T ML17929 2-Line Corded Telephone, Black
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    8.6
  • Brand
    AT&T
  • Headset Compatible (2.5mm Jack)
  • 100 name/number phonebook keeps your contacts handy, Includes selectable ringer tones for each line .  more
10
Panasonic Office Phone, Expandable 4-Line Desk Phone for Small and Medium Business, Corded Phone Base Station Expandable Up to 10 Business Phones Wirelessly - KX-TGW420B (Black)
Panasonic Office Phone, Expandable 4-Line Desk Phone for Small and
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    8.7
  • Brand
    Panasonic
  • More Features for Your Business: Enjoy 30 numbers of speed dial, 6-way conferencing, 2-way recording, intercom, music on hold, digital answering system with up to 200 minutes of storage, and more
  • Multi-line Base Station: Bring excellent call clarity to your business with this 4-line corded desk phone that is easy to set up and easily expandable  more
11
Motorola ML1002H DECT 6.0 Expandable 1 to 4 Lines Business Phone System with Voicemail, Digital Receptionist and Music on Hold, Black, 2 Handsets
Motorola ML1002H DECT 6.0 Expandable 1 to 4 Lines Business
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    8.2
  • Brand
    Motorola
  • For use with up to 4 lines with extension status indicators and call transfer capabilities
  • Expand your system with up to 10 phones by purchasing either the ML1100 deskphone or ML1200 cordless handset  more
12
Ornin 2-Line Corded Telephone Systems for Small Business and House, Desk Phone Only (Black)
Ornin 2-Line Corded Telephone Systems for Small Business and House,
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    8.5
  • Brand
    ORNIN
  • 3-way conferencing plus speakerphone offers flexibility for your home or business meeting
  • Dual line corded business phone, Caller ID/Call Waiting  more
13
Motorola ML1002H DECT 6.0 Expandable 1 to 4 Lines Business Phone System with Voicemail, Digital Receptionist Bundle with Blucoil 4 AAA Batteries, 10' Cat5 Cable, and USB Conference Speakerphone
Motorola ML1002H DECT 6.0 Expandable 1 to 4 Lines Business
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    8.1
  • Brand
    blucoil
  • INCLUDES - Motorola ML1002D (ML1000 x1, ML1200 x2) DECT 6.0 Expandable 1 to 4 Lines Business Phone System with Voicemail, Digital Receptionist and Music on Hold; AC Power Adapters; Telephone Cords; Desk Stand; 2.5mm to 3.5mm Audio Cable; Charging Cradle; Battery Pack; Belt Clip. 4-Pack of Blucoil 1.5V AAA Alkaline Batteries. Blucoil 10-Foot Cat5e UTP Cable with RJ45 Connectors - 24 AWG Wire Copper. Blucoil USB Portable Conference Speaker & Omnidirectional Microphone; 6.5-FT USB 2.0 Cable.
  • PROVIDES A DIGITAL RECEPTIONIST & VOICEMAIL - The Digital Receptionist (only on ML1000) auto-routes incoming calls to the correct extension desk phone. The ML1002H Set can store up to 200 minutes of messages in the Digital Answering System.  more

Last update on 2023-06-01 / Affiliate links / Images, Product Titles, and Product Highlights from Amazon Product Advertising API

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Q&A

RCA ViSys 25424RE1 4-Line Expandable System Speakerphone with Call Waiting/Caller ID/Intercom,Silver

Small business owners are always looking for the best multi-line phone system that will provide them with the features and reliability needed to run their business efficiently. Image source: Amazon.com

What features are essential for the best multi line phone systems for small businesses?

1. Auto-attendant: An auto-attendant is essential for any multi line phone system. It allows customers to quickly reach the person they need to speak to and eliminates the need for a receptionist.

2. Voicemail: Voicemail is a must-have feature in any multi line phone system. It allows users to leave messages for each other, even when they are away from their desks.

3. Conference Calling: Conference calling allows multiple people to participate in a call, making it easier for small businesses to communicate between multiple locations or with remote employees.

4. Automated Call Routing: Automated call routing allows for incoming calls to be routed to the appropriate person or department instead of being transferred or going to voicemail.

5. Call Recording: Call recording is a great way to ensure that all conversations are documented for reference or training purposes.

6. Call Analytics: Call analytics provide valuable insights into how customers are interacting with your business. This data can be used to identify areas of improvement and optimize customer service.

7. Integration with Other Apps: Integration with other apps such as CRM software is essential for tracking customer interactions and providing better service.

What are the pros and cons of using multi line phones for small businesses?

Pros: -Multi-line phones can provide a more efficient way to manage multiple calls and help employees stay on top of their work.-It can save time with its automated features such as call forwarding, voicemail, and conference calling.
-It can help small businesses be more organized and productive.
-Multi-line phones are cost effective and require minimal setup.

Cons:

-Multi-line phones require a more expensive hardware setup than single line phones.
-It can be difficult to configure the phone lines to make sure each line is used efficiently.
-Multi-line phones may require additional training for staff to understand how to properly use the features.
-If the phone system is not properly maintained, it can lead to a decrease in quality and reliability.

What is the most cost-effective multi line phone system for small businesses?

The most cost-effective multi line phone system for small businesses is likely a VoIP system. VoIP stands for Voice over Internet Protocol, and it allows users to make and receive phone calls over the internet. VoIP systems are much more affordable than traditional landline phone systems and come with many advanced features, such as call forwarding, voicemail, auto-attendant, and more. Additionally, VoIP systems are much easier to set up and maintain than traditional phone systems.

Are there any special considerations that need to be taken into account when selecting the best multi line phone system for small businesses?

1. Cost: Consider the total cost of ownership, including the initial purchase price, installation fees, and ongoing maintenance and support costs.

2. Scalability: Ensure the system you select can easily scale as your business grows and your needs change.

3. User-friendliness: Choose a system that is easy to set up and use, with intuitive features and an easy-to-navigate user interface.

4. Compatibility: Make sure the system is compatible with your existing hardware and software, as well as any other equipment you may use.

5. Features: Consider the features you need and make sure the system you select has them.

6. Reliability: Look for a system with reliable hardware, software, and support services.

7. Security: Ensure the system you select has the necessary security measures to protect your data and communications.

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Verdict

Panasonic 2-Line Corded/Cordless Phone System with 1 Handset - Answering Machine, Link2Cell, 3-Way Conference, Call Block, Long Range DECT 6.0, Bluetooth - KX-TG9581B (Black)

Small businesses need reliable phone systems that are both efficient and cost-effective. Image source: Amazon.com

In conclusion, AT&T ML17939 2-Line Corded Telephone is an excellent choice for small business owners. It offers a great combination of features and affordability, making it a great option for keeping up with business communication needs. With its multipurpose capabilities, it is a great all-in-one solution for those who need to stay connected on the go. It is easy to use, reliable, and a great value for the money.